19 July 2024

How to Write an Executive Summary for a Case Study

You’re not going to invest your time and energy in reading a case study unless you know it is relevant to your situation. How do you know if it’s relevant? By reading the executive summary. This is why it is so important for you to learn how to write an executive summary for a case study.

In this post, we show you what makes a compelling executive summary for case studies, and provide you with 4 examples from leading B2B SaaS companies.

This post is part of a series on how to write a case study.

Every word counts when writing an executive summary for a case study

When thinking about how to write an executive summary for a case study, you need to create 2 or 3 crucial sentences that provide a concise overview of the case study. It must be informative and:

  • summarize the story by introducing the customer and their pain points
  • explain what your organization did
  • highlight the key case study results, including 1 or 2 statistics that drive home the takeaway message

Write the executive summary first to help you focus the rest of the case study. But donโ€™t be too rigid: in the process of reviewing the interview transcript or writing the main copy, another point or statistic may emerge as having more impact than what youโ€™ve chosen to highlight. Revisit your executive summary after writing the case study to make sure itโ€™s as strong and accurate as possible.

If you need a hand with your SaaS case studies, have a look at our case study writing service.

Executive summaries can be short and sweet

This executive summary example from Segment is just a headline followed by a glorified subheadโ€”but it does the trick!

Segment Twilio example of how to write an executive summary for a case study

Source: Segment

Here’s another great example of a quick, yet helpful executive summary for Plaid’s case study:

Plaid example of how to write an executive summary for a case study

Source: Plaid

And here’s one more example of a quick executive summary for G2’s case study:

G2 example of how to write an executive summary for a case study

Source: G2

Sometimes you may need a longer executive summary

For complex case studies, you may need a more in-depth executive summary to give readers an overview of the case study.

Here’s a more fleshed-out executive summary from Feathr:

Feathr example of how to write an executive summary for a case study

Source: Feathr

It effectively introduces the challenge and solution, and the results are impossible to miss.

Here’s another great example from Gong. Notice they just use “Challenge” and “Outcome”.

Gong example of how to write an executive summary for a case study

Source: Gong

Sometimes executive summaries miss the mark entirely

Source: Bullhorn

This is not an executive summary. It is merely an introduction. We have no idea what the problem or solution is, and thereโ€™s nothing to motivate us to read further.

You can do better with your executive summaries

Be precise. Impress the reader with key results. Let them see that you offer solutions that matter.

If you need a hand with your SaaS case studies, have a look at our case study writing service.


Get the help you need

As a SaaS company, you need to partner with someone who “gets it”. We are a SaaS content marketing agency that works with high-growth companies like Calendly, ClickUp and WalkMe.

Check out our done-for-you case study writing service.

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Klimt & Design

Klimt & Design is a digital design agency that specializes in brand and product design for venture-backed startups and venture capital funds. Learn more about Klimt & Design on LinkedIn

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